WhatsApp assistant for restaurants — automatic table bookings
The problem
Your rush hour is also your peak booking-message hour. The floor manager cannot answer WhatsApp while seating guests, so bookings are lost and customers are annoyed.
How Mosa3ed helps
The assistant replies instantly, asks for party size, date, time, preferred section and any special occasion, and confirms. It states how long the table is held (e.g. 15 minutes). For large groups it records the request and says the events manager will follow up.
Menu and questions
Upload a menu link or file under Knowledge, and the assistant answers questions like "do you have a family section?" or "any vegetarian options?" from your own content.
Replies in the customer's language
Arabic or English depending on the customer's message, or lock one language from the dashboard.