How to set up a WhatsApp auto-reply for your business
You can turn on a smart WhatsApp auto-reply for your Saudi business without a middleman app: create a free account, link your own number with an 8-digit code, and add your services, prices and hours. This guide walks through it with Mosa3ed, which replies by text and voice and books appointments in the chat — starting with 300 free credits.
Why an auto-reply is now essential
WhatsApp is the primary customer channel in Saudi Arabia. Reply speed decides whether a customer books with you or goes elsewhere. Manual replies 24/7 are impossible, and fixed canned replies do not understand the customer's question.
WhatsApp Business auto-replies vs an AI assistant
The greeting message, away message and quick replies in WhatsApp Business send fixed text whatever the customer asked. Mosa3ed reads the customer's message (text or voice), understands it, replies from your business information, and completes the booking inside the chat.
How to turn on a WhatsApp auto-reply on your business number
1) Create a free account at mosa3ed.cc with your email and a password (300 credits, no credit card, no invite code). 2) Link your business WhatsApp number with an 8-digit code (WhatsApp → Linked devices → Link with phone number). 3) Pick your business type and load a ready template or use Autopilot. 4) Fill in your data (services, prices, FAQs, working hours). 5) The assistant starts replying immediately.
Text replies and voice replies
When a customer sends a voice note, the assistant transcribes it, understands it and replies. You can also have it reply with a natural-sounding voice message instead of text. A text reply uses 1 credit; a voice reply uses 10 credits with the Google voice or 18 with the ElevenLabs voice.
Can an auto-reply get my number banned?
Bans mostly come from bulk sending and messaging numbers that don't know you. Mosa3ed only replies to customers who messaged you, never sends bulk messages or starts new chats, and stops when a customer asks.
Tips
Set working days and hours precisely so it never books outside hours. Lock the reply language if most of your customers prefer Arabic. Review the Activity log in the first week and adjust the instructions based on real customer questions.