How to set up an automatic WhatsApp reply for your business
Why an automatic reply is now essential
WhatsApp is the primary customer channel in Saudi Arabia. Reply speed decides whether a customer books with you or goes elsewhere. Manual replies 24/7 are impossible, and fixed canned replies do not understand the customer's question.
Mosa3ed vs "quick replies" in WhatsApp Business
WhatsApp Business quick replies send fixed text. Mosa3ed reads the customer's message (text or voice), understands it, replies appropriately from your business information, and carries the booking through.
The steps
1) Register at mosa3ed.cc and request an invite code. 2) Link your business WhatsApp number with an 8-character code (WhatsApp → Linked devices → Link with phone number). 3) Pick your business type and load a ready template or use Autopilot. 4) Fill in your data (services, prices, FAQs, working hours). 5) The assistant starts replying immediately.
Tips
Set working days and hours precisely so it never books outside hours. Lock the reply language if most of your customers prefer Arabic. Review the Activity log in the first week and adjust the instructions based on real customer questions.