WhatsApp assistant for real estate — enquiries and viewing bookings
Property enquiries on WhatsApp can get an instant answer: the customer says whether they want to sell, buy or rent, the property type, district and budget, and gets a viewing slot. Mosa3ed does this on your real estate office's own number, logs the request for your advisor, and never confirms final prices.
The problem
WhatsApp messages about property units come in around the clock, and many are the same general questions repeated. The agent wastes time triaging instead of focusing on genuinely ready buyers.
How Mosa3ed helps
The assistant asks whether the client wants to sell, buy, or rent, the property type and preferred area, and an approximate budget, then books a viewing or says the agent will follow up with available units. It never confirms final prices — those are set by management or the owner.
Available units
Upload your available units list under a custom table or Knowledge, and the assistant answers general questions directly from it.
A real conversation
"I want an apartment for rent in Al Narjis, budget 40k" → the assistant records the request, checks for matching units in your data if any, and either books a viewing or routes it to the agent.
FAQ: WhatsApp assistant for real estate
Does it quote final prices for units?
No, it gives general information from your data if available, but final pricing and negotiation always go through the agent or owner.
What if there's no matching unit for the request?
It records the client's request details (budget, area, type) so the agent can follow up if something suitable becomes available later.
Does it book a real viewing appointment?
Yes, based on your calendar and working hours, confirming in both Hijri and Gregorian dates.
Does it work for an agency managing multiple projects?
Yes, you can organize units by project in custom tables and the assistant filters based on the client's request.