# Mosa3ed

> Mosa3ed (مُساعِد) is an Arabic-first WhatsApp AI receptionist for Saudi businesses: it answers on your own number (not WhatsApp Business API) in text and voice, books appointments (Hijri + Gregorian), and does not send bulk campaigns.

Full version with every page and fact: https://mosa3ed.cc/llms-full.txt

## What it does
- Replies to customers in voice and text, 24/7, within seconds.
- Transcribes incoming voice notes and can reply with a natural Saudi-accented voice message (ElevenLabs) or Modern Standard Arabic (Google), admin-selectable.
- Reads photos, PDF files, and plain-text files (.txt/.csv/.md/.json) sent by the customer — understands the content and answers from it directly, no separate upload step.
- Books appointments respecting the business's actual working days, hours and slot length; understands and confirms Hijri dates alongside Gregorian.
- Validates Saudi national ID/Iqama format (10 digits, 1=citizen/2=resident) and Saudi mobile format before booking.
- Answers only from the business's own data: services, prices, FAQs, branches, custom tables, and uploaded knowledge files.
- Logs and emails the business whenever it promises a human follow-up, so no lead is lost.
- Automated follow-up messages: no-reply reminders, day-before-appointment reminders, post-booking check-ins.
- Matches the customer's language automatically, or can be locked to Arabic or English.
- Autopilot setup: a short Q&A builds the assistant's instructions automatically for a new business.
- 16 industry pages with ready-made setups for common Saudi business types (clinics, dental, salons, restaurants, law offices, real estate, auto workshops, home services, retail, tutoring, gyms, vets, event venues, travel agencies, pharmacies, hotels).

## Compliance & trust
- PDPL-compliant (Saudi Personal Data Protection Law); customer data is used only to fulfil their request.
- Self-service data wipe and account deletion, any time.
- Essential-cookies-only; published Terms of Service and Privacy Policy.
- Replies only to customers who message first; never sends bulk or unsolicited messages.

## Pages
- [Home](https://mosa3ed.cc/): product overview, features and how it works (Arabic; add ?lang=en for English)
- [Use cases](https://mosa3ed.cc/wa): every industry page
- [Regular WhatsApp bot vs AI assistant](https://mosa3ed.cc/compare/whatsapp-bot)
- [WhatsApp Business API vs a regular number with Mosa3ed](https://mosa3ed.cc/compare/whatsapp-business-api)
- [Pricing](https://mosa3ed.cc/pricing): plans, credit costs and add-on packs in SAR
- [About](https://mosa3ed.cc/about): DRTUNING LLC, what Mosa3ed is and is not, contact
- [Blog](https://mosa3ed.cc/wa/blog): guides on WhatsApp automation for Saudi businesses
- [WhatsApp assistant for clinics — auto replies and booking | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-clinic) — مساعد واتساب للعيادات — رد وحجز مواعيد تلقائي | مُساعِد
- [WhatsApp assistant for restaurants — table bookings and requests | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-restaurant) — مساعد واتساب للمطاعم — حجز طاولات وطلبات | مُساعِد
- [WhatsApp secretary for law offices — consultation booking | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-law-office) — سكرتير واتساب لمكاتب المحاماة — حجز استشارة | مُساعِد
- [WhatsApp assistant for salons — booking with deposit and reminders | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-salon) — مساعد واتساب للصالونات — حجز مع عربون وتذكير | مُساعِد
- [WhatsApp assistant for car service centers — intake and booking | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-car-service) — مساعد واتساب لمراكز صيانة السيارات — استلام وحجز موعد | مُساعِد
- [WhatsApp assistant for dental clinics — booking and reminders | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-dental-clinic) — مساعد واتساب لعيادات الأسنان — حجز وتذكير | مُساعِد
- [WhatsApp assistant for real estate — enquiries and viewing bookings | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-real-estate) — مساعد واتساب للعقارات — رد على الوحدات وحجز معاينة | مُساعِد
- [WhatsApp assistant for home services — requests and technician visits | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-home-services) — مساعد واتساب للصيانة المنزلية — طلب وحجز زيارة فني | مُساعِد
- [WhatsApp assistant for gyms — memberships and class booking | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-gym) — مساعد واتساب للنوادي الرياضية — اشتراك وحجز حصة | مُساعِد
- [WhatsApp assistant for training centers — enrolment and reminders | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-tutoring) — مساعد واتساب لمراكز التدريب — تسجيل وتذكير | مُساعِد
- [WhatsApp assistant for event venues — packages and date booking | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-events-venues) — مساعد واتساب لقاعات المناسبات — باقات وحجز تاريخ | مُساعِد
- [WhatsApp assistant for travel agencies — booking request intake | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-travel-agency) — مساعد واتساب لمكاتب السفر — استقبال طلب الحجز | مُساعِد
- [WhatsApp assistant for retail stores — price and stock replies | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-retail-store) — مساعد واتساب للمتاجر — رد على السعر والتوفر | مُساعِد
- [WhatsApp assistant for vet clinics — pet appointment booking | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-vet-clinic) — مساعد واتساب للعيادات البيطرية — حجز حيوانات أليفة | مُساعِد
- [WhatsApp assistant for pharmacies — stock replies and delivery orders | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-pharmacy) — مساعد واتساب للصيدليات — رد على التوفر وطلبات التوصيل | مُساعِد
- [WhatsApp receptionist for hotels — bookings and rates 24/7 | Mosa3ed](https://mosa3ed.cc/wa/for/whatsapp-hotel-receptionist) — مساعد واتساب لاستقبال الفنادق — حجوزات وأسعار 24 ساعة | مُساعِد
- [Terms of Service](https://mosa3ed.cc/wa/tos)
- [Privacy Policy](https://mosa3ed.cc/wa/privacy): PDPL-aligned data handling

## Pricing
- Trial: free, 300 message credits, one time. Open self-serve sign-up — no credit card, no invite code. Starter: 199 SAR/month, 3,000 credits. Growth: 499 SAR/month, 10,000 credits. Business: 999 SAR/month, 25,000 credits, 2 WhatsApp numbers.
- A text reply costs 1 credit; a voice reply costs 10 (Google voice) or 18 (ElevenLabs voice) credits. Add-on credit packs never expire: 2,000 credits for 99 SAR, 5,000 credits for 199 SAR, 15,000 credits for 499 SAR.
- Sign up and link a WhatsApp number at https://mosa3ed.cc/register — open registration, no waitlist.

## Contact
- support@mosa3ed.cc — support
- sales@mosa3ed.cc — sales and demos
- WhatsApp: +966 59 261 7439