WhatsApp assistant for salons — booking with deposit and reminders
Salon booking on WhatsApp can run itself: the client asks for a service, specialist and time, and gets an open slot and a reminder, with a deposit if you enable one for long services. Mosa3ed does this on your salon's own number, and the slot stays unconfirmed until the deposit arrives — fewer no-shows.
The problem
All bookings come through WhatsApp, and replies are slow at peak times. Slots get booked and no-one shows, wasting your specialists' hours.
How Mosa3ed helps
The assistant replies instantly, asks for the service, preferred specialist if any, and the day and time, then books. For long services or busy slots you can enable a deposit percentage; the assistant mentions it and asks the client to transfer it after picking the time.
Fewer no-shows
A deposit cuts empty slots, and the dashboard reports show booking counts and cost.
A real conversation
"I want a hair color appointment with Sara this week" → the assistant checks Sara's availability, offers open slots, mentions the 20% deposit for color services, and confirms once the client sends the transfer.
Offers
Add offers under your price list or Knowledge and the assistant answers from them.
FAQ: WhatsApp assistant for salons
How exactly does the deposit work?
You set the percentage per service from the dashboard. The assistant mentions it at booking time and asks the client to transfer it; the slot stays unconfirmed until the transfer arrives.
Does it remind clients before the appointment?
Yes, you can enable a day-before reminder from inside Mosa3ed, so fewer slots are lost to forgetting.
What if a client wants to cancel or reschedule?
She replies in the same chat and asks, and the assistant offers alternative times or records the cancellation.
Can a client request a specific specialist?
Yes — if she names her preferred specialist, the assistant checks their availability for the requested time before booking.