WhatsApp assistant for law offices — automated intake
The problem
The lawyer is in a hearing and messages wait. A prospective client who gets no reply goes to another firm. Some messages need triage before they take up the lawyer's time.
How Mosa3ed helps
The assistant replies politely, asks for name, phone, the general case type, a one-line summary and a suitable time, then books a consultation. It is strictly forbidden from giving a legal opinion, predicting an outcome or quoting fees — any legal question gets "the lawyer will address this in the consultation".
Pre-intake
The basics are collected before the appointment, so the lawyer walks in with a clear picture. Summaries are saved in the dashboard.
Confidentiality
Client data is used only to fulfil the request, and you can clear the conversation history at any time. PDPL-compliant.