WhatsApp assistant for car workshops — automatic service booking
The problem
Your technician is under a car and cannot answer the phone, while the customer wants to know quickly if there is a slot today or tomorrow. WhatsApp messages pile up and customers go to a faster-replying workshop.
How Mosa3ed helps
The assistant replies instantly, asks for the car make/model and a description of the issue or service needed, then offers available slots and books. It never gives a final diagnosis — it states that the exact price and diagnosis come after inspection.
Price questions
Upload prices for common services (oil change, inspection, brakes) under Price List and the assistant answers directly from them.
A real conversation
"My car is making a strange noise from the brakes" → the assistant asks for the make and model, offers open inspection slots, books one, and clarifies the final price comes after inspection.
Frequently asked questions
Can it quote a repair price before I bring the car in?
It can give an estimate if you've uploaded it to the price list, but the final price always comes after the technician inspects the car.
What if the car model or service isn't in the list?
The assistant records the request and says a technician will follow up to confirm availability and price.
Does it remind customers about their next scheduled maintenance?
Yes, you can enable automated follow-up messages (after booking or a day before the appointment) from the dashboard.
Does it work for multiple workshop branches?
Yes, add each branch under My Data and the assistant asks which is closest to the customer.