WhatsApp assistant for gyms — inquiries & class bookings
The problem
Most gym inquiries repeat — pricing, class times, whether there's personal training — and staff answer the same questions all day instead of focusing on members on the floor.
How Mosa3ed helps
The assistant answers membership and pricing questions from your Price List, asks what type of membership or class the client wants, and books a trial class or a sign-up visit.
Class schedule
Upload your class schedule (yoga, CrossFit, swimming...) under Knowledge and the assistant answers directly from it and books based on availability.
A real conversation
"How much is a monthly membership and is there personal training?" → the assistant shows packages from your data, explains the personal-training option, and asks if they'd like to book a trial class.
Frequently asked questions
Can it book a specific class (yoga, swimming)?
Yes, if you've uploaded the class schedule under Knowledge it can book the requested class based on availability.
Does it sell the membership directly over WhatsApp?
It collects the client's data and desired membership type, but actual payment and sign-up happens at the visit or per whatever payment flow you set.
What if a member wants to freeze or cancel their membership?
It records the request and says the responsible staff member will follow up, per the gym's policy that you define.
Does it remind members of their class times?
Yes, you can enable automatic reminder messages before a class or appointment.